Getting there by train: train company call centre numbers

Published on:  | Last updated: 21 January 2015

It's pretty easy to book tickets for inter­na­tional rail travel. However usually you can't book bike spaces online - so very often it's simpler to book over the phone.

(These are all UK numbers unless except when otherwise stated)

Eurostar

Ticket Bookings: 08432 186 186 or +44 (0)1233 617 575

Opening Hours: Mon-Fri 8am - 7pm | Sat-Sun & UK Bank Holidays 9am - 5pm 

EuroDespatch (bike space bookings): 0844 822 5822

Note: you can't book bike spaces using the main reser­va­tions number - you need to book your ticket and then book your bike space using the EuroDispatch number.

Deutsche Bahn

UK call centre: 08718 80 80 66 (Calls cost 8p per minute from a BT landline. Calls from other networks and mobiles may vary)

Opening Hours: Mon-Fri 9am - 8pm | Sat-Sun 9am - 1pm

Italian call centre: (+39) 02 6747 9578. Opening hours: Mon-Fri 8am - 7pm; Sat 9am - 1pm

RailEurope (French Railways)

General reser­va­tions and enquiries: 08448 484 064
Mon - Fri - 9am - 7pm | Saturday - 9am - 6pm

There is a charge for phone bookings but the staff are very helpful and knowledgeable - so you may think it's money well spent especially if you are unsure about your travel options.

SNCF (French Railways)

If you're in the UK then your best bet is to call Rail Europe. In France you can get inform­ation on trains and services by calling 3635 (0,34 €/​minute). If you are calling from outside the UK or France the number is +33 892 35 35 35. Choose option 3 (Achat et réser­vation de billets - reser­vation and ticket sale) for connection to a SNCF employee. (Source: Fubicy).

Trenitalia

The phone number for their call centre (from outside Italy) is +39 06 68475475. Within Italy call 89 20 21 (although it's probably going to be easiest to go to your nearest station).

Get in touch

Please get in touch if you find any errors in the information, or if there’s anything, good or bad, that you’d want other cyclists to know.


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