Published on: 2 April 2013 | Last updated: 21 January 2015
It’s pretty easy to book tickets for international rail travel. However usually you can’t book bike spaces online – so very often it’s simpler to book over the phone.
(These are all UK numbers unless except when otherwise stated)
Ticket Bookings: 08432 186 186 orÂ +44 (0)1233 617 575
Opening Hours:Â Mon-Fri 8am – 7pm |Â Sat-Sun & UK Bank HolidaysÂ 9am – 5pm
EuroDespatch (bike space bookings):Â 0844 822 5822
Note: you can’t book bike spaces using the main reservations number – you need to book your ticket and then book your bike space using the EuroDispatch number.
UK call centre: 08718 80 80 66 (Calls cost 8p per minute from a BT landline. Calls from other networks and mobiles may vary)
Opening Hours:Â Mon-Fri 9am – 8pm |Â Sat-Sun 9am – 1pm
Italian call centre: (+39) 02 6747 9578. Opening hours: Mon-Fri 8am – 7pm; Sat 9am – 1pm
RailEurope (French Railways)
General reservations and enquiries: 08448 484 064
Mon – Fri – 9am – 7pm | Saturday – 9am – 6pm
There is a charge for phone bookings but the staff are very helpful and knowledgeable – so you may think it’s money well spent especially if you are unsure about your travel options.
SNCF (French Railways)
If you’re in the UK then your best bet is to call Rail Europe. In France you can get information on trains and services by calling 3635 (0,34 €/minute). If you are calling from outside the UK or France the number isÂ +33 892 35 35 35. Choose option 3 (Achat et rÃ©servation de billets – reservation and ticket sale) for connection to a SNCF employee. (Source: Fubicy).
The phone number for their call centre (from outside Italy) is +39 06 68475475. Within Italy call 89 20 21 (although it’s probably going to be easiest to go to your nearest station).