Getting there by train: train company call centre numbers

Published on:  | Last updated: 3 January 2020

It’s pretty easy to book tickets for inter­na­tional rail travel. However usually you can’t book bike spaces online - so very often it’s simpler to book over the phone.

(These are all UK numbers unless except when otherwise stated)


Ticket Bookings: 08432 186 186 or +44 (0)1233 617 575

Opening Hours: Mon-Fri 8am - 7pm | Sat-Sun & UK Bank Holidays 9am - 5pm 

EuroDespatch (bike space bookings): 0844 822 5822

Note: you can’t book bike spaces using the main reser­va­tions number - you need to book your ticket and then book your bike space using the EuroDispatch number.

Deutsche Bahn

UK call centre: 08718 80 80 66 (Calls cost 8p per minute from a BT landline. Calls from other networks and mobiles may vary)

Opening Hours: Mon-Fri 9am - 8pm | Sat-Sun 9am - 1pm

Italian call centre: (+39) 02 6747 9578. Opening hours: Mon-Fri 8am - 7pm; Sat 9am - 1pm

RailEurope (French Railways)

General reser­va­tions and enquiries: 08448 484 064
Mon - Fri - 9am - 7pm | Saturday - 9am - 6pm

There is a charge for phone bookings but the staff are very helpful and knowledgeable - so you may think it’s money well spent especially if you are unsure about your travel options.


The phone number for their call centre (from outside Italy) is +39 06 68475475. Within Italy call 89 20 21 (although it’s probably going to be easiest to go to your nearest station).

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